CAMERA LIGHT

General Information & FAQ


SHIPPING ?

We have two flat shipping rates depending on your order size and weight, larger kits and orders wil need to be calculated. You are able to choose from counter to counter shipping via Speed Services as well as Courier service directly to your door. Once you place your order and a shipping option is chosen, this will then be added to your order, which is then ready for processing and payment, simple. Please note, usual shipping time is 2-4 days exlcuding weekends / public holidays and cannot be guaranteed due to courier errors, strikes ect.


How do I place an order ?

This is very easy, simply browse the site and view products, when you find something you would like to order, or save it to order at a later stage, simply click the 'Add To Cart' button. The product is then automatically added to your virtual shopping cart, which you can view anytime, at the top right corner of the site. When you are ready to place your order just click 'Checkout' which will take you through the three steps, your personal details, payment and then confirming your order, it's as easy as that!


How long will it take to get my products ?

Most products are ready to be shipped to you, from the suppliers. We make use of MDS Colivery Couries and Speed Services, very reliable and quick service. Thus, depending on suppliers & stock, orders usually take between 1 and 4 days to reach you, from when we receive payment. We also offer personal delivery to your door anywhere in the Garden Route.


Guarantees & Warranties ?

We offer a 30 Day Money Back Guarantee on all faulty, damaged or 'dead' goods. All products come with their standard Guarantee/Warranties, this varies depending on the manufacturer. Used Equipment do not have any guarantees but we do check and test all products before shipping. If products are dead on arrival or have any manufacturing malfunction or failure, we will replace or refund your purchase, no problem. If you have any trouble with used items we will gladly have a look and do the best we can to refund/replace your purchase.


I need technical help and advice !

We offer technical support and backup on ALL products purchased. If you need ANY help, info or advice on your products, simply give us a call or pop us an email and we will get back to you asap to assist.


Payment & Pricing

All pricing on the website is the price you pay. As most online stores, we offer the two main payment methods, Electronic Transfers and bank Deposits into our account. Banking details are provided when ordering and your order is then processed, and products are shipped as soon as we receive payment. Proof of payments must be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it